Legal

Professional Services Fulfilment Policy

  • Strategy sessions are delivered at the booked date and time.
  • Audits begin after payment and receipt of required access.
  • Reports are delivered electronically to the customer contact on record.
  • Managed services are delivered according to the written scope.
  • Customer approvals and access may affect timelines.
  • Advertising campaigns require third-party platform approval.
  • Platform subscriptions are activated electronically after confirmed payment.
  • Deliverables are considered fulfilled per the applicable proposal, order or subscription terms.
  • No physical goods are supplied unless explicitly stated.